The Lion King | 11
Cover Story
s
hieldyourPIN
Whenever you are paying on a POS
whether it’s at the bar, restaurant or
mall, ensure that you shield the
keypad as you enter your PIN.
This helps to reduce the likelihood of
your PIN being compromised.
Smishing is when someone tries to obtain
your personal information via SMS. Such
text messages will usually contain a URL
that you can click on.
Vishing is when hackers solicit your
personal information over the phone.
Phishing is when someone tries to obtain
sensitive information such as your card
details on the internet.
Beware of these tactics. When in doubt,
report immediately to
,
01-2808822.
camisreal
s
ecureWi-Fi
connections
arebetter
Free network connections in public places
might be a lure. Unsecure connections
couldmake you vulnerable to scammers.
It is advisable to enter your card details
only over secure networks such as in
homes and offices.
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Tips forshopping
withyourUBACard
s
hop-lite
s
uspect
“irresistible”
deals
Scammers know that everyone is trying
to get the best bargain. If an offer
seems too good to be true, it probably
is.
When shopping online, treat all
promotional materials that aren’t from
a reputable retailer with caution. Also
be wary of clicking on suspicious links.
Your UBA Card can do
everything that cash does, plus
some extras.
Avoid the burden of cash when
shopping, your card is safer and
much easier to use.
purse as it could be stolen.
Avoid using point of sale (POS) terminals
that show signs of potential tampering
example wires visible through the ven-
tilation slot, casing has bulging back,
cracks and gaps or casing fastened
with new screws.
Where you have to release your debit
or credit card to a POS attendant,
ensure the POS is in full sight and you
can see what is being done with your
card or better still, request for the POS
machine to be brought to you and
insert the card yourself.
Actions to Take If
You Are a Victim of
Identity Theft
If you ever suspect someone has stolen
your identity or confidential informa-
tion about your card, act immediately.
Report to a law enforcement agency
and contact your financial institution
to block your card. Change your ATM
card and PIN immediately if your debit
or credit card has been compromised.
Where you use internet banking, con-
tact your bank to reset your Internet
banking log on credentials if you sus-
pect your log-in credentials have been
compromised.
How UBA protects
you from identity
theft
UBA has instituted several effective in-
formation security practices that ensure
effective background check on all em-
ployees, a physical and logical access
control for all staff, and customers. The
bank also has an effective change
management procedure and constant-
ly creates information security aware-
ness among its staff and customers.
The bank has also deployed second
factor authentication on its internet
banking (U-Direct) and all critical finan-
cial applications, as well as an effective
24/7 card and electronic transaction
monitoring through the establishment
of a Security Operations Centre (SOC).
UBA has also deployed Anti Skimming
ATMs and POSes to protect all its cus-
tomers.
