Group Chairman, Mr. Tony O. Elumelu addressing participants at the Group Chairman’s Forum
32 •
The Lion King
• April - June 2017
UBA SOCIETY
T
he second annual Group
Chairman’s Forum was held at
the Bank’s Head Office in Lagos,
Nigeria this past April. The forum
was attended by over 120 partici-
pants made up of the bank’s Board
of Directors, Chairmen and Chief
Executive Officers of UBA Subsidiaries
in Africa, France, United Kingdom and
United States amongst other special
invitees and guest facilitators.
The Group Chairman’s Forum, an
annual event, serves as an interactive
platform for learning and knowledge
sharing on Corporate Governance,
Institutional History,BoardEffectiveness,
Brand Projection and Management,
Customer
Service
Leadership,
Compliance and Risk Management,
Empowerment and Accountability,
Subsidiary Governance, Business
and Financial Leadership, Culture of
Responsiveness, amongst others.
At the forum, which was facilitated
by the Chairman, Mr. Tony Elumelu,
far-reaching decisions, expected to
propel the bank and maintain its top-
notch position were reached with
workable strategies duly outlined.
Some of the decisions reached at
the forum were to uphold the C1
st
or
Customer First policy whichwas recent-
ly launched at the bank and leading
to a revised purpose statement, cor-
porate goals and core values – the 3Es
– Enterprise, Excellence and Execution
by the Group Managing Director, Mr.
Kennedy Uzoka.
The Chairman applauded KU’s passion
in driving the transformation agenda,
and also commended the successes
the bank recorded from the initiative
in the just concluded year, especially
in the area of the excellent financial
performance and improved customer
service culture. “The recognition of
UBA by the market as Number two in
Nigeria based on capital apprecia-
tion in 2016 as well as the CBN rating
of UBA as moderate risk which is the
highest ranking given to any Nigerian
bank are evidence of the work that
the management and staff have put
in,” said the chairman. He was also
very impressed by the bank’s recent
decision to promote 3,000 deserving
staff noting that staff remain the great-
est asset of the bank.
According to him, other key highlights
of the year included the lifting of sanc-
tions against UBA New York Office
by the Office of the Comptroller of
Currency (OCC).
At the forum, the participants received
an assessment of the Bank from an
independent team from Barclays
banks, who reviewed challenges fac-
ing bank CEOs today, opportunities
in the African market as well as the
different operating models used by
competitors. The Barclays team identi-
fied presence in key attractive African
markets; local relevance and signifi-
cance; pan African and global con-
…AT THE
GROUP CHAIRMAN’S
ANNUAL FORUM
