Page 28 - LKM70

BUSINESS
UBA
AN ALLY,
A PARTNER,
A CUSTOMER’S CHOICE
The best part of a partnership is the sharing. As we turn 70, we sat with the heart and soul of our business - our Customers.
The change in Africa and the world is at the forefront of our mission, and as we grow in accomplishments, we strive to improve not just banking services, but also to positively impact the lives of Africans within and outside the UBA ecosystem.
BY IBINABO OTONJO
Sierra Leone
ENGR. OLAOLUWA OGUNFEYITIMI,
CEO VITA FOAM SL. Vita Foam Sierra Leone
UBA is a bank that I am very comfortable working with, our relationship with UBA is very unique, beyond banking UBA has actually grown in a way that it has no competition., UBA goes the extra mile to give business advisory and recommen- dations.
Corporately we have been with UBA for 5 years now, and personally I have a relationship with UBA SL for over 10 years. As at the time that UBA came, we needed them, we realised that their value addition to our business became so pronounced that we didn’t even want to go, and we had to even extend the relationship beyond Sierra Leone to our businesses in Nigeria.
ZIAD BSAIBES
Chief Executive Officer , Mamba Point, Lagoonda.
My experience with UBA has been exceptional, I would love to say that their services are very good and proactive and the customer relations is commendable. I started banking with UBA for a little over 2 years now and I can confidently say that every transaction that I needed carried out, has been done swiftly. I also feel it’s a bank that goes beyond just saving your money, they are also interested in your business growth and sustainability.
AHMED GOMAA, Financial Controller Radisson Blu, Mammy Yoko Hotel
Let me say that our relationship with UBA has been a jolly
ride. We have been banking with UBA for 5 years now, and we started banking with UBA for their reputation, they have a good business reputation in Sierra Leone. UBA has very good customer service delivery. There are times we have had some problems, but response and solution come quickly.
Without flattery, UBA does their best and their deals are very good.
Burkina
MR. ZEMBA JEAN, Accounting Officer, the National Com- mission for Refugees
For my part, I think that UBA is the commissions first choice for the banking experience, then the quality of services rendered and finally the availability. The National Commission for Refugees was created in 1988 and since its creation, it has worked with UBA. This relationship is 31 years old!!
Never change a winning team!
MR. BATIONO ERNEST, retired civil administrator
It’s since 1979 that I opened my account at UBA, ex BIB I have been in the bank for 40 years. UBA is a bank that listens to its customers. Whenever I’m at its offices, I’m always treated well. I never had a problem with a bank agent.
MRS. COULIBALY LINE CYNTHIA
I opened my account at UBA since September 2018.My decision to open my account at UBA was influenced by a friend.
Among other things, I realized UBA’s agents are very hospitable and quick in handling customers’ queries.
28 | The Lion King | Commemorative Edition | January - April 2019